Our upcoming and completed maintenance schedule along with ongoing and resolved incidents.
09/02/2020 - 11:19 (UTC+0)
Incident - Hostsystems Offline (Complete).
We are aware of an ongoing incident with regards to the host systems: VPS-STORAGE-FR01/WH-FR01. We are currently investigating such, an update will be posted when possible.
09/02/2020 - 11:40 (UTC+0)
Incident Update - The server was found in an unresponsive state, it seems such crashed; no explanation for such crash can currently be identified as hardware components were under low load prior to this incident; services are now restored and an investigation has been launched.
Expected Task Timescale: 09/02/2020 - 11:19 (UTC+0) - 09/02/2020 - 11:40 (UTC+0).
Unfortunately, due to the nature of this incident we can not fully confirm an end date/time.
06/02/2020 - 16:15 (UTC+0)
Maintenance - Host System Decommissioning (Scheduled).
As previously informed, the decision has been taken to switch from cPanel/WHM to Plesk whilst providing additional hardware upgrades (including the use of SSD drives and improved Anti-DDoS protection), services will be migrated from WH-FR01 to WH-PLESK. Please see email sent out on Thursday, 6th February 2020 for further information.
Task Timescale: 02/03/2020 - 01:00 (UTC+0) - 02/03/2020 - 03:00 (UTC+0).