System Status

All Systems Operational

Gravelines, France. (GRA).

Status: Online (0 Outages Detected).
Expected Outages: None.
Stock Availability: Medium.

Roubaix, France. (RBX).

Status: Online (0 Outages Detected).
Expected Outages: Maintenance Scheduled.
Stock Availability: High.

Montreal, Canada. (BHS).

Status: Online (0 Outages Detected).
Expected Outages: None.
Stock Availability: Low.

London, United Kingdom. (ERI).

Status: Online (0 Outages Detected).
Expected Outages: None.
Stock Availability: High.

Service Incidents and Maintenance

Our upcoming and completed maintenance schedule along with ongoing and resolved incidents.

09/02/2020 - 11:19 (UTC+0)

VPS-STORAGE-FR01/WH-FR01: Hostsystems Offline

Incident - Hostsystems Offline (Complete).

We are aware of an ongoing incident with regards to the host systems: VPS-STORAGE-FR01/WH-FR01. We are currently investigating such, an update will be posted when possible.

09/02/2020 - 11:40 (UTC+0)


Incident Update - The server was found in an unresponsive state, it seems such crashed; no explanation for such crash can currently be identified as hardware components were under low load prior to this incident; services are now restored and an investigation has been launched.

Expected Task Timescale: 09/02/2020 - 11:19 (UTC+0) - 09/02/2020 - 11:40 (UTC+0).
Unfortunately, due to the nature of this incident we can not fully confirm an end date/time.

06/02/2020 - 16:15 (UTC+0)

WH-FR01: Host System Decommissioning

Maintenance - Host System Decommissioning (Scheduled).

As previously informed, the decision has been taken to switch from cPanel/WHM to Plesk whilst providing additional hardware upgrades (including the use of SSD drives and improved Anti-DDoS protection), services will be migrated from WH-FR01 to WH-PLESK. Please see email sent out on Thursday, 6th February 2020 for further information.

Task Timescale: 02/03/2020 - 01:00 (UTC+0) - 02/03/2020 - 03:00 (UTC+0).

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